Returns & Exchanges
At Dressdocks, we want you to love your new style, which is why we offer a 30-day return window for all unworn apparel with original tags attached. If your purchase isn't the perfect fit, our streamlined process ensures a quick exchange or a full refund to your original payment method.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the unworn garments back in their original packaging, ensuring all designer tags and hygiene seals remain intact.
Attach the Label
Download and print your prepaid shipping label from the portal and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing